Hey everyone,
Welcome back for another bite to chew on.
"We went from spending our last $30,000 on wipes in a Chicago apartment to doing over $200 million a year. And yeah, we literally built this empire by talking about wiping your ass."
That's Sean Riley, CEO (sorry, "Chief Executive Dude") of Dude Wipes, speaking on our latest podcast episode.
Sean and his buddies disrupted the $10 billion toilet paper market by making it socially acceptable for guys to talk about getting their butts properly clean.
Now they’re one of the most successful Shark Tank companies ever, with Mark Cuban's $300K investment worth an estimated $75 million.
But here's what’s really surprising: Sean's approach to building a brand flies in the face of everything we're taught about "professional" marketing.
And it's working better than most sophisticated strategies you see out there.
🍽️ On the Menu:
The $5k Viral Hack That Generated Millions in Media Value
Why Sean Stopped Chasing DTC Revenue
The $180K Lesson That Changed Everything
The Brand Strategy That Breaks All The Rules
You can watch the whole conversation with Sean here:
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Sean dropped a masterclass in opportunistic marketing during our conversation that had us taking notes.
"When the New York Jets football player wiped his ass with a football as a celebration, that made news…we're in his DMs, we're getting him Dude Wipes, we pay him to post on Instagram, and then New York media picks it up and it goes national."
The result: Tens of millions of dollars in media value.
The cost: $5,000.
This was definitely a bit of luck, but it taught Sean and his team to leverage cultural moments when they crop up.
Their process:
→ Stay plugged into culture - They're constantly monitoring social media, sports, and news for moments that align with their brand
→ Move fast - When something viral happens, they're sliding into DMs within hours, not days
→ Think beyond the post - They're not just trying to get a celebrity to post; they're engineering stories that media outlets will want to cover
Remember when UFC fighter Justine Kish had a... let's call it an "accident" during a fight?
Dude Wipes was there with product and support, turning an embarrassing moment into a brand-building opportunity.
When baseball pitcher Archie Bradley admitted to having a similar incident while pitching, Dude Wipes sent him a care package that went viral across sports media.
In short…find moments where your product naturally fits the conversation, then amplify those moments into full media cycles.
Here's where Sean's strategy gets controversial.
Despite having a strong brand and engaged community, Dude Wipes deliberately scaled back their DTC efforts.
Sean explained their reasoning:
"Why are we spending all this money on Meta and this creative and time and energy when Walmart's growing like gangbusters? Why don't we use mass media for brand awareness and funnel everything through these major outlets instead of losing 15% every time we ship some dude wipes out the door?"
The math behind their decision:
Unit economics on DTC weren't profitable due to product size/weight
Mass retail provided better margins and massive distribution
Brand marketing could drive retail sales more efficiently than DTC ads
But here's the nuanced part: They didn't abandon DTC because they were failing at it. They abandoned it because they found a better path to scale.
Sean's framework for the decision:
Unit economics reality check - Can you actually make money shipping your product direct?
Channel opportunity cost - Where can you deploy marketing dollars most effectively?
Scale potential - Which channel gives you the biggest addressable market?
Dude Wipes hit $3 million in their first year in Walmart. Seven years later: over $100 million.
When this strategy makes sense for you:
Your product has challenging shipping economics (heavy, bulky, low AOV)
You have massive retail opportunities available
Your brand can drive retail sales through mass awareness better than DTC conversion
When to stick with DTC:
Strong unit economics and lifetime value
Limited retail opportunities or interest
Your customer relationships and data are more valuable than pure transaction volume
Even the most focused brands get tempted by shiny objects. Sean's team learned this the expensive way.
In 2020, flush with success and customer requests, they decided to expand into men's grooming.
So natural deodorant seemed like a perfect fit - same target customer, growing market, no major "cool" brand leader.
They invested $30,000 in R&D, sold all 75,000 units they produced, and generated $180,000 in revenue.
Sounds like a win. Sean disagrees…
"The extension was a strategic mistake," Sean admitted. "The juice wasn't worth the squeeze."
What went wrong:
They were fighting against established players (Axe, Old Spice) in their comfort zone
Resources diverted from their core "war against toilet paper"
COVID hit, and toilet paper shortages created a Black Swan opportunity for their main product
They realized they were in a "losers position" (not first-mover) with deodorant
Sean’s wake up call was when their core business jumped from $15.5 million in 2019 to $40 million in 2020. Sounds massive (it is), but he believes it could have been much higher if they'd stayed focused.
Sean's line extension test: "If you ain't first, you're last. Being anything but a first mover is a loser’s position."
His line extension framework:
Are you disrupting or copying? - If there are already established players doing what you want to do, think twice
Resource allocation - What are you NOT doing on your core product to chase this extension?
Timing - Is your core opportunity fully captured, or are you leaving money on the table?
They cut the deodorant line and refocused entirely on wipes. It worked, with continued explosive growth and category dominance.
💡 The lesson: Even successful line extensions can be strategic failures if they distract from bigger opportunities in your core business.
Another warning from Sean: Don’t try to be everything to everyone. Dude Wipes did the opposite - they became the most specific brand possible.
Their positioning → "You didn't want to tell your buddies you were using baby wipes, but maybe you'd want to tell your buddies you were using dude wipes."
Sean's word-of-mouth philosophy → "Nothing beats word of mouth. If you create a brand that you're actually proud of that you want to tell your buddy about, the growth is exponential versus if you create a brand that's got a puppy dog on it."
How they engineered shareability:
Permission to talk plainly - They gave customers “permission” to say "shit" instead of "poo" and "ass" instead of "butt"
Identity alignment - Using their product became part of your identity, not just a transaction
Humor as differentiation - In a commodity category, being funny became their moat
People were already using baby wipes for this purpose, but felt weird about it. Dude Wipes gave them a product they could use and talk about freely.
For your brand: What existing behavior are customers doing but feeling awkward about? How can you create a product that makes them proud of that behavior?
Building a $200M+ company by talking about wiping your ass is a funny story.
But crucially, it's a masterclass in brand differentiation, strategic focus, and understanding your customer's real needs.
Key takeaways:
Newsjack systematically - Build processes to insert your brand into cultural moments, don't just wait for opportunities
Question DTC dogma - Sometimes the best path to scale isn't through your own website
Stay ruthlessly focused - Even “successful” line extensions can be strategic mistakes if they distract from bigger core opportunities
Engineer shareability - Give customers a reason to talk about your product
Most importantly: Don't be afraid to be the brand that breaks the rules. Sometimes the most "unprofessional" approach is exactly what breaks through the noise.
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All the best,
Ron & Ash